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"Systematic Approach to Successful Implementation of ITIL."

Norita B. Ahmad, Zulkifli M. Shamsudin (2013)

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DOI: 10.1016/J.PROCS.2013.05.032

access: closed

type: Conference or Workshop Paper

metadata version: 2019-09-25

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  dblp key:
  - conf/itqm/AhmadS13
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  - https://dblp.org/rec/conf/itqm/AhmadS13
Norita B. Ahmad, Zulkifli M. Shamsudin:
Systematic Approach to Successful Implementation of ITIL. ITQM 2013: 237-244

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