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"On Customer Satisfaction of Battery Electric Vehicles Based on Kano Model: ..."

Yanping Yang, Hongbin Yan, Tieju Ma (2015)

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DOI: 10.1007/978-3-319-25135-6_33

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-23

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Yanping Yang, Hongbin Yan, Tieju Ma:
On Customer Satisfaction of Battery Electric Vehicles Based on Kano Model: A Case Study in Shanghai. IUKM 2015: 350-361

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