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"Digitization of Government Services: Digitization Process Mapping."
Heloise Acco Tives Leão, Edna Dias Canedo, João Carlos Félix Souza (2018)
- Heloise Acco Tives Leão, Edna Dias Canedo, João Carlos Félix Souza:
Digitization of Government Services: Digitization Process Mapping. OTM Conferences (1) 2018: 3-20
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