"IT Service Desk Process Improvement - A Narrative Style Case Study."

Atul Arora, Wasana Bandara (2006)

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DOI: —

access: closed

type: Conference or Workshop Paper

metadata version: 2012-03-01

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Atul Arora, Wasana Bandara:
IT Service Desk Process Improvement - A Narrative Style Case Study. PACIS 2006: 78

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