"Using Service Design Tool and Qualitative Research Method to Assist the ..."

Pei-Hua Chen, Seng-cho Timothy Chou (2015)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2015-12-12

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Pei-Hua Chen, Seng-cho Timothy Chou:
Using Service Design Tool and Qualitative Research Method to Assist the E-Government Service Process Redesign: A Case Study of the Taxation Service Process in Taiwan. PACIS 2015: 20

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