"Improved help line/service tracking - using a TQM approach."

Name: dblp XML data dump
Creator: Schloss Dagstuhl - Leibniz Center for Informatics
Published: 1993
License: https://creativecommons.org/publicdomain/zero/1.0/
Keywords: dblp, XML, computer science, scholarly publications, metadata

Susan P. Polyson, James B. Yucha (1993)

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DOI: 10.1145/263814.263915

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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Susan P. Polyson, James B. Yucha:
Improved help line/service tracking - using a TQM approach. SIGUCCS 1993: 366-370

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