"Evolution of three help desks."

Jerilyn Prescott et al. (2001)

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DOI: 10.1145/500956.500990

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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Jerilyn Prescott, Tom Kilty, Gary Franklin, Andrew Cleary, Tony D. Lovgren, Angie Mai:
Evolution of three help desks. SIGUCCS 2001: 135-141

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