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"Entre écrit et oral ? Analyse comparée de conversations de ..."
Géraldine Damnati, Aleksandra Guerraz, Delphine Charlet (2015)
- Géraldine Damnati, Aleksandra Guerraz, Delphine Charlet:
Entre écrit et oral ? Analyse comparée de conversations de type tchat et de conversations téléphoniques dans un centre de contact client. TALN 2015: 171-177
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