"Modeling human behavior in customer-based processes: the use of ..."

Alinda Kokkinou, David A. Cranage (2011)

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DOI: 10.1109/WSC.2011.6147796

access: closed

type: Conference or Workshop Paper

metadata version: 2024-02-05

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Alinda Kokkinou, David A. Cranage:
Modeling human behavior in customer-based processes: the use of scenario-based surveys. WSC 2011: 683-689

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