"Simulation analysis of inbound call center of a city-gas company."

Soemon Takakuwa, Takako Okada (2005)

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DOI: 10.1109/WSC.2005.1574484

access: closed

type: Conference or Workshop Paper

metadata version: 2021-06-10

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  - https://dblp.org/rec/conf/wsc/TakakuwaO05
Soemon Takakuwa, Takako Okada:
Simulation analysis of inbound call center of a city-gas company. WSC 2005: 2026-2033

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