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"Clinic scheduling models with overbooking for patients with heterogeneous ..."
Bo Zeng et al. (2010)
- Bo Zeng, Ayten Turkcan, Ji Lin, Mark A. Lawley:

Clinic scheduling models with overbooking for patients with heterogeneous no-show probabilities. Ann. Oper. Res. 178(1): 121-144 (2010)

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