"Determining the causes of user frustration in the case of conversational ..."

Sakhhi Chhabra, Vaishali Kaushal, Smitha Girija (2025)

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DOI: 10.1080/0144929X.2024.2362956

access: closed

type: Journal Article

metadata version: 2025-06-18

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Sakhhi Chhabra, Vaishali Kaushal, Smitha Girija:
Determining the causes of user frustration in the case of conversational chatbots. Behav. Inf. Technol. 44(8): 1557-1575 (2025)

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