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"A design-oriented framework for modelling the planning and control of ..."
Wally Smith et al. (1997)
- Wally Smith, Becky Hill, John Long, Andy Whitefield:

A design-oriented framework for modelling the planning and control of multiple task work in secretarial office administration. Behav. Inf. Technol. 16(3): 161-183 (1997)

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