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"Process improvement for professionalizing non-profit organizations: BPM ..."
Carolina Resende Haddad et al. (2016)
- Carolina Resende Haddad, Diego Hernando Florez Ayala, Mauricio Uriona-Maldonado, Fernando Antônio Forcellini, Álvaro Guillermo Rojas Lezana:
Process improvement for professionalizing non-profit organizations: BPM approach. Bus. Process. Manag. J. 22(3): 634-658 (2016)
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