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"Development and application of a service design-based process for ..."

Arash Mashhady, Hamidreza Khalili, Ardalan Sameti (2021)

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DOI: 10.1108/BPMJ-04-2020-0164

access: closed

type: Journal Article

metadata version: 2021-10-14

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Arash Mashhady, Hamidreza Khalili, Ardalan Sameti:
Development and application of a service design-based process for improvement of human resource management service quality. Bus. Process. Manag. J. 27(2): 459-485 (2021)

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