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"Managers' Responses to Online Reviews for Improving Firm Performance: A ..."
Tianjie Deng, Young Jin Lee, Karen Xie (2021)
- Tianjie Deng, Young Jin Lee, Karen Xie:
Managers' Responses to Online Reviews for Improving Firm Performance: A Text Analytics Approach. Commun. Assoc. Inf. Syst. 49: 40 (2021)
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