"Service design blueprint approach incorporating TRIZ and service QFD for a ..."

Yu-Hui Wang, Ching-Hung Lee, Amy J. C. Trappey (2017)

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DOI: 10.1016/J.CIE.2017.01.013

access: closed

type: Journal Article

metadata version: 2022-04-09

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Yu-Hui Wang, Ching-Hung Lee, Amy J. C. Trappey:
Service design blueprint approach incorporating TRIZ and service QFD for a meal ordering system: A case study. Comput. Ind. Eng. 107: 388-400 (2017)

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