"E-service quality and e-retailers: Attribute-based multi-dimensional scaling."

Prateek Kalia, Justin Paul (2021)

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DOI: 10.1016/J.CHB.2020.106608

access: closed

type: Journal Article

metadata version: 2023-09-30

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Prateek Kalia, Justin Paul:
E-service quality and e-retailers: Attribute-based multi-dimensional scaling. Comput. Hum. Behav. 115: 106608 (2021)

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