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"Situational crisis communication and interactivity: Usage and ..."
Eyun-Jung Ki, Elmie Nekmat (2014)
- Eyun-Jung Ki
, Elmie Nekmat:
Situational crisis communication and interactivity: Usage and effectiveness of Facebook for crisis management by Fortune 500 companies. Comput. Hum. Behav. 35: 140-147 (2014)
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