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"Are computers good or bad for business? How mediated customer-computer ..."

Daniel B. Shank (2013)

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DOI: 10.1016/J.CHB.2012.11.006

access: closed

type: Journal Article

metadata version: 2020-02-18

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  - https://dblp.org/rec/journals/chb/Shank13
Daniel B. Shank:
Are computers good or bad for business? How mediated customer-computer interaction alters emotions, impressions, and patronage toward organizations. Comput. Hum. Behav. 29(3): 715-725 (2013)

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