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"Talking to a bot or a wall? How chatbots vs. human agents affect ..."
Qi Zhou et al. (2023)
- Qi Zhou
, Bin Li
, Lei Han, Min Jou
:
Talking to a bot or a wall? How chatbots vs. human agents affect anticipated communication quality. Comput. Hum. Behav. 143: 107674 (2023)
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