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"Reengineering municipality citizen electronic complaint system through ..."

Pin-Yu Chu, Shang-Ching Yeh, Meng-Chieh Chuang (2008)

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DOI: 10.1504/EG.2008.018876

access: closed

type: Journal Article

metadata version: 2020-04-25

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Pin-Yu Chu, Shang-Ching Yeh, Meng-Chieh Chuang:
Reengineering municipality citizen electronic complaint system through citizen relationship management. Electron. Gov. an Int. J. 5(3): 288-309 (2008)

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