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"The classification and strategic management of services in e-commerce: ..."

Sungjoo Lee, Yongtae Park (2009)

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DOI: 10.1016/J.ESWA.2008.08.014

access: closed

type: Journal Article

metadata version: 2017-05-26

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Sungjoo Lee, Yongtae Park:
The classification and strategic management of services in e-commerce: Development of service taxonomy based on customer perception. Expert Syst. Appl. 36(6): 9618-9624 (2009)

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