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"Combined Text-Mining/DEA method for measuring level of customer ..."

Jaehun Park (2023)

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DOI: 10.1016/J.ESWA.2023.120767

access: closed

type: Journal Article

metadata version: 2023-10-14

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Jaehun Park:
Combined Text-Mining/DEA method for measuring level of customer satisfaction from online reviews. Expert Syst. Appl. 232: 120767 (2023)

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