"Structural equation model for effective CRM of information infrastructure ..."

Sun Young Shin, Tae Hee Moon, So Young Sohn (2009)

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DOI: 10.1016/J.ESWA.2007.11.038

access: closed

type: Journal Article

metadata version: 2017-05-26

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Sun Young Shin, Tae Hee Moon, So Young Sohn:
Structural equation model for effective CRM of information infrastructure industry in Korea. Expert Syst. Appl. 36(2): 1695-1705 (2009)

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