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"Using protocol analysis to evaluate the usability of a commercial web site."

Raquel Benbunan-Fich (2001)

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DOI: 10.1016/S0378-7206(01)00085-4

access: closed

type: Journal Article

metadata version: 2020-02-20

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Raquel Benbunan-Fich:
Using protocol analysis to evaluate the usability of a commercial web site. Inf. Manag. 39(2): 151-163 (2001)

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