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"Summarizing technical support documents for search: Expert and user studies."
Catherine G. Wolf et al. (2004)
- Catherine G. Wolf, Sherman R. Alpert, John Vergo, Lev Kozakov, Yurdaer N. Doganata:
Summarizing technical support documents for search: Expert and user studies. IBM Syst. J. 43(3): 564-586 (2004)
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