"An uncertain Kansei Engineering methodology for behavioral service design."

Hong-Bin Yan, Ming Li (2021)

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DOI: 10.1080/24725854.2020.1766727

access: closed

type: Journal Article

metadata version: 2021-06-09

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Hong-Bin Yan, Ming Li:
An uncertain Kansei Engineering methodology for behavioral service design. IISE Trans. 53(5): 497-522 (2021)

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