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"An integrative framework for customer relationship management: towards a ..."

Mohamed A. Nour (2012)

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DOI: 10.1504/IJBIS.2012.044454

access: closed

type: Journal Article

metadata version: 2020-04-25

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Mohamed A. Nour:
An integrative framework for customer relationship management: towards a systems view. Int. J. Bus. Inf. Syst. 9(1): 26-50 (2012)

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