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"Links between strategic goals, information technology and customer ..."
Dragan Jovanoski, Toni Malinovski, Sime Arsenovski (2017)
- Dragan Jovanoski, Toni Malinovski, Sime Arsenovski:
Links between strategic goals, information technology and customer satisfaction during business process reengineering. Int. J. Bus. Process. Integr. Manag. 8(3): 200-213 (2017)
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