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"Integration of E-CRM in Healthcare Services: A Framework for Analysis."
L. C. Burr et al. (2007)
- L. C. Burr, Raymond A. Patterson, Erik Rolland, K. F. Ward:
Integration of E-CRM in Healthcare Services: A Framework for Analysis. Int. J. E Bus. Res. 3(2): 1-12 (2007)
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