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"The Relationship between Service Quality Dimensions, Customer Satisfaction ..."

Rajiv Sindwani, Manisha Goel (2016)

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DOI: 10.4018/IJESMA.2016040104

access: closed

type: Journal Article

metadata version: 2021-10-14

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  - https://dblp.org/rec/journals/ijesma/SindwaniG16
Rajiv Sindwani, Manisha Goel:
The Relationship between Service Quality Dimensions, Customer Satisfaction and Loyalty in Technology based Self Service Banking. Int. J. E Serv. Mob. Appl. 8(2): 54-70 (2016)

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