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"Business analytics use in CRM: A nomological net from IT competence to CRM ..."

Dalwoo Nam, Junyeong Lee, Heeseok Lee (2019)

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DOI: 10.1016/J.IJINFOMGT.2018.01.005

access: closed

type: Journal Article

metadata version: 2020-03-16

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  - https://dblp.org/rec/journals/ijinfoman/NamLL19a
Dalwoo Nam, Junyeong Lee, Heeseok Lee:
Business analytics use in CRM: A nomological net from IT competence to CRM performance. Int. J. Inf. Manag. 45: 233-245 (2019)

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