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"A Business Motivation Model for IT Service Management."

Marco Vicente, Nelson Gama, Miguel Mira da Silva (2014)

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DOI: 10.4018/IJISMD.2014010104

access: closed

type: Journal Article

metadata version: 2020-07-16

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  - https://dblp.org/rec/journals/ijismd/VicenteGS14
Marco Vicente, Nelson Gama, Miguel Mira da Silva:
A Business Motivation Model for IT Service Management. Int. J. Inf. Syst. Model. Des. 5(1): 83-107 (2014)

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