"An Extensive Review of IT Service Design in Seven International ITSM ..."

Manuel Mora et al. (2015)

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DOI: 10.4018/IJITSA.2015010104

access: closed

type: Journal Article

metadata version: 2022-01-08

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Manuel Mora, Jorge Marx Gómez, Rory V. O'Connor, Mahesh S. Raisinghani, Ovsei Gelman:
An Extensive Review of IT Service Design in Seven International ITSM Processes Frameworks: Part II. Int. J. Inf. Technol. Syst. Approach 8(1): 69-90 (2015)

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