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"Methodological standard for service specification."

Klaus Turowski, Johannes Maria Zaha (2004)

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DOI: 10.1504/IJSS.2004.005691

access: closed

type: Journal Article

metadata version: 2020-09-24

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Klaus Turowski, Johannes Maria Zaha:
Methodological standard for service specification. Int. J. Serv. Stand. 1(1): 98-111 (2004)

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