"The establishment of appropriate service strategy for banking industry ..."

Shun-Hsing Chen, Chen-Kuo Pai, Fei-Yun Chen (2011)

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DOI: 10.1504/IJSTM.2011.041979

access: closed

type: Journal Article

metadata version: 2020-07-30

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Shun-Hsing Chen, Chen-Kuo Pai, Fei-Yun Chen:
The establishment of appropriate service strategy for banking industry customers with different value. Int. J. Serv. Technol. Manag. 16(1): 91-106 (2011)

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