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"The Effect of Choice and Announcement Duration on the Estimation of ..."
Philip T. Kortum et al. (2008)
- Philip T. Kortum, Randolph G. Bias, Benjamin A. Knott, Robert G. Bushey:
The Effect of Choice and Announcement Duration on the Estimation of Telephone Hold Time. Int. J. Technol. Hum. Interact. 4(4): 29-53 (2008)
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