"Using Twitter to engage with customers: a data mining approach."

Shintaro Okazaki et al. (2015)

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DOI: 10.1108/INTR-11-2013-0249

access: closed

type: Journal Article

metadata version: 2023-03-21

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Shintaro Okazaki, Ana M. Díaz-Martín, Mercedes Rozano, Héctor David Menéndez-Benito:
Using Twitter to engage with customers: a data mining approach. Internet Res. 25(3): 416-434 (2015)

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