"Uncovering ITIL claims: IT executives' perception on benefits and ..."

Mauricio Marrone, Lutz M. Kolbe (2011)

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DOI: 10.1007/S10257-010-0131-7

access: open

type: Journal Article

metadata version: 2020-08-12

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Mauricio Marrone, Lutz M. Kolbe:
Uncovering ITIL claims: IT executives' perception on benefits and Business-IT alignment. Inf. Syst. E Bus. Manag. 9(3): 363-380 (2011)

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