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"Waiting in line for online services: a qualitative study of the user's ..."

Gerard Ryan, Mireia Valverde (2006)

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DOI: 10.1111/J.1365-2575.2006.00214.X

access: closed

type: Journal Article

metadata version: 2017-06-06

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Gerard Ryan, Mireia Valverde:
Waiting in line for online services: a qualitative study of the user's perspective. Inf. Syst. J. 16(2): 181-211 (2006)

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