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"Human vs. Automated Sales Agents: How and Why Customer Responses Shift ..."

Martin Adam, Konstantin Roethke, Alexander Benlian (2023)

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DOI: 10.1287/ISRE.2022.1171

access: closed

type: Journal Article

metadata version: 2024-07-06

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Martin Adam, Konstantin Roethke, Alexander Benlian:
Human vs. Automated Sales Agents: How and Why Customer Responses Shift Across Sales Stages. Inf. Syst. Res. 34(3): 1148-1168 (2023)

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