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"Adding UX in the Service Design Loop: The Case of Crisis Management Services."
Karim Touloum, Djilali Idoughi, Ahmed Seffah (2018)
- Karim Touloum, Djilali Idoughi, Ahmed Seffah:
Adding UX in the Service Design Loop: The Case of Crisis Management Services. IxD&A 37: 47-77 (2018)
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