"Machine learning for assessing quality of service in the hospitality ..."

Vladimir Vargas-Calderón et al. (2021)

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DOI: 10.1007/S40558-021-00207-4

access: closed

type: Journal Article

metadata version: 2022-10-02

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Vladimir Vargas-Calderón, Andreina Moros Ochoa, Gilmer Yovani Castro Nieto, Jorge E. Camargo:
Machine learning for assessing quality of service in the hospitality sector based on customer reviews. J. Inf. Technol. Tour. 23(3): 351-379 (2021)

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