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"The impact of the Balanced Scorecard in libraries: From performance ..."
Marta de la Mano, Claire Creaser (2016)
- Marta de la Mano, Claire Creaser:
The impact of the Balanced Scorecard in libraries: From performance measurement to strategic management. J. Libr. Inf. Sci. 48(2): 191-208 (2016)
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