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"The co-production approach to service: a theoretical background."
T. H. Trinh, Voratas Kachitvichyanukul, D. B. Khang (2014)
- T. H. Trinh, Voratas Kachitvichyanukul, D. B. Khang:
The co-production approach to service: a theoretical background. J. Oper. Res. Soc. 65(2): 161-168 (2014)
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