"Extending customer relationship management: from empowering firms to ..."

Hannu Saarijärvi, Heikki Karjaluoto, Hannu Kuusela (2013)

> Home

Details and statistics

DOI: 10.1108/13287261311328877

access: closed

type: Journal Article

metadata version: 2024-10-06

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/jsit/SaarijarviKK13
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/jsit/SaarijarviKK13
Hannu Saarijärvi, Heikki Karjaluoto, Hannu Kuusela:
Extending customer relationship management: from empowering firms to empowering customers. J. Syst. Inf. Technol. 15(2): 140-158 (2013)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.