"Measuring Service Quality in the Networked Environment: Approaches and ..."

John Carlo Bertot (2001)

> Home

Details and statistics

DOI: —

access: closed

type: Journal Article

metadata version: 2020-10-01

- view
  - electronic edition @ uiuc.edu (archived)
- export record
  dblp key:
  - journals/libt/Bertot01
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/libt/Bertot01
John Carlo Bertot:
Measuring Service Quality in the Networked Environment: Approaches and Considerations. Libr. Trends 49(4) (2001)

a service of

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.