"Omni-channel customer management processes in retail: An exploratory study ..."

Johannes Wollenburg, Andreas Holzapfel, Alexander H. Hübner (2019)

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DOI: 10.23773/2019_7

access: open

type: Journal Article

metadata version: 2020-05-10

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  - https://dblp.org/rec/journals/lr/WollenburgHH19
Johannes Wollenburg, Andreas Holzapfel, Alexander H. Hübner:
Omni-channel customer management processes in retail: An exploratory study on fulfillment-related options. Logist. Res. 12(1): 7 (2019)

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