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"Do Better Customers Utilize Electronic Distribution Channels? The Case of ..."

Lorin M. Hitt, Frances X. Frei (2002)

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DOI: 10.1287/MNSC.48.6.732.188

access: closed

type: Journal Article

metadata version: 2020-06-30

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Lorin M. Hitt, Frances X. Frei:
Do Better Customers Utilize Electronic Distribution Channels? The Case of PC Banking. Manag. Sci. 48(6): 732-748 (2002)

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